Terms of service

Charulata Clothing & Jewellery

Website: www.charulatafoundation.in

Welcome to Charulata Clothing & Jewellery. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Introduction

Charulata Clothing & Jewellery and its affiliates provide their services to you subject to the following Terms & Conditions. By visiting or purchasing from www.charulatafoundation.in, you accept these Terms & Conditions in full.

These Terms & Conditions apply to all users of the website, including browsers, customers, merchants, and contributors of content.

2. Definitions

“Website” / “Charulata” / “We” / “Us” / “Our” refers to Charulata Clothing & Jewellery and the website www.charulatafoundation.in.

“User” / “Customer” / “You” means any individual or entity accessing or using the website.

“Products” refer to all items displayed or sold on the website including brass jewellery, silver-look alike jewellery, cotton kurtis, sarees, accessories, and related products.

3. Electronic Communication

When you visit our website or contact us through email, Instagram, Facebook, or any digital platform, you consent to receive communications electronically from us.

You agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communication be in writing.

4. Product Information

We strive to display product colors, descriptions, pricing, and details as accurately as possible. However:

  • Slight variations in color may occur due to lighting and screen settings.
  • Handcrafted products may have minor irregularities which are part of their uniqueness.
  • Availability of products may change without prior notice.

Charulata reserves the right to modify, discontinue, or update products and pricing at any time without notice.

5. Pricing & Payments

  • All prices displayed are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • We reserve the right to cancel orders placed due to incorrect pricing or technical errors.
  • Payments must be made through approved payment methods available on the website.

In the event of payment failure or suspected fraudulent activity, we reserve the right to cancel the order.

6. Order Acceptance & Cancellation

Your order constitutes an offer to purchase products from us. We reserve the right to:

  • Accept or reject any order.
  • Cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraudulent activity.
  • Limit quantities purchased per customer.

If payment has already been made for a cancelled order, the amount will be refunded through the original payment method.

7. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeline mentioned on the website.

However, delays may occur due to:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Natural disasters
  • Circumstances beyond our control

Charulata shall not be held liable for delays caused by third-party logistics providers.

8. Returns & Exchanges

Returns or exchanges are subject to our Return Policy.

Products must be returned unused, unworn, and in original packaging. Certain categories such as jewellery, sale items, or customized products may not be eligible for return.

9. Intellectual Property

All content on this website including:

  • Logo
  • Brand name
  • Images
  • Product photographs
  • Graphics
  • Text
  • Website design

are the intellectual property of Charulata Clothing & Jewellery and may not be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Upload harmful, offensive, or misleading content
  • Attempt unauthorized access to our systems
  • Misuse website content or intellectual property

Any misuse may result in suspension or legal action.

11. Reviews & User Content

Customers may post reviews, comments, or feedback provided the content is:

  • Not illegal
  • Not abusive or defamatory
  • Not misleading or fraudulent
  • Not infringing intellectual property rights

By submitting content, you grant Charulata Clothing & Jewellery the right to use, reproduce, and publish such content for promotional or business purposes.

12. Disclaimer of Warranties

All services and products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

Charulata does not guarantee that:

  • The website will be uninterrupted or error-free
  • The website or server will be free from viruses or harmful components
  • Product descriptions or other content are completely accurate or current

13. Limitation of Liability

Charulata Clothing & Jewellery shall not be liable for any:

  • Direct or indirect damages
  • Loss of profits
  • Loss of data
  • Delayed deliveries
  • Service interruptions
  • Technical issues
  • Third-party courier failures

arising from the use of our website or products.

14. Force Majeure

We shall not be held responsible for delays or failure caused by events beyond our control including:

  • Natural disasters
  • Floods
  • Fire
  • Pandemic
  • War
  • Government restrictions
  • Internet failures
  • Transportation disruptions

15. Third-Party Links

Our website or social media may contain links to third-party websites. We are not responsible for the content, policies, or practices of such websites.

16. Privacy Policy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in the Privacy Policy.

17. Termination

We reserve the right to terminate or suspend access to our website without prior notice if a user violates these Terms & Conditions.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of the courts of Kolkata, West Bengal.

19. Changes to Terms & Conditions

Charulata reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Users are advised to review this page periodically for updates.

20. Contact Information

For any questions regarding these Terms & Conditions, you may contact us:

Website: www.charulatafoundation.in
Instagram: @charulata_clothingandjewelry
Facebook: Charulatafoundation

This electronic document is generated electronically and does not require physical or digital signatures.